LiveLuv : Connect & Stream

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Privacy Policy

Effective Date: 04-10-2025

1. Information We Collect

• Personal Information: Phone number, email address, username, profile photo, gender, and age (when provided).
• Location Information: We may request access to your location to provide features like "Nearby Users" (optional and user-controlled).
• Usage Data: Information about your interactions — such as streams joined, chats, calls, gifts sent, and app activity.
• Device Information: Device type, operating system, unique identifiers, IP address.
• Financial Transactions: Wallet balance, diamond purchases, withdrawals, and payment details (processed securely via third-party providers like Google Pay/Apple Pay).

2. How We Use Your Information

We use your data to:

• Provide core features (live streaming, chat, calls, wallet).
• Personalize recommendations (filters, language, nearby suggestions).
• Process payments, rewards, and withdrawals.
• Ensure safety by detecting fraudulent or abusive activity.
• Communicate with you via notifications, updates, and support.
• Improve app performance through analytics and user feedback.

3. How We Share Information

We may share information only in these cases:

• With service providers (payment gateways, streaming servers, cloud hosting, customer support).
• With law enforcement or authorities if required by law or to protect community safety.
• With other users when you interact (profile details, streams, chats), but only as you choose to display.

👉 We do not sell or rent your personal data to advertisers or third parties.

4. Your Privacy Choices

• Profile Control: Edit, update, or delete your profile anytime.
• Permissions: Control access to camera, microphone, notifications, and location in your device settings.
• Account Deletion: You may request complete deletion of your account and data from our system.

5. Data Retention & Security

• We retain your data only as long as necessary to provide services and comply with legal obligations.
• We use encryption, firewalls, and secure servers to protect your information.
• However, no platform is 100% secure; use caution when sharing personal details.

6. Children's Privacy

LiveLuv is designed for users 18 years and older. We do not knowingly collect data from minors. If you are under 18, please do not use this app.

7. Updates to Policy

We may update this Privacy Policy from time to time. Any changes will be notified within the app or via email/notification. Continued use means acceptance of updates.

8. Contact Us

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Terms and Conditions

Effective Date: 04-10-2025

1. Eligibility

You must be 18 years or older to use LiveLuv. By creating an account, you represent that the information provided is accurate and truthful, and that you are legally eligible to enter into these Terms.

2. Account Registration

You may register using your email, phone number, or as a guest. You are responsible for maintaining the confidentiality of your account credentials. You agree not to share your account or allow others to access it.

3. Use of Services

You agree to use LiveLuv only for lawful purposes and in accordance with these Terms. You must not:

• Post, stream, or share harmful, obscene, sexually explicit, violent, hateful, or illegal content.
• Harass, bully, impersonate, or exploit others.
• Engage in fraudulent activity, including misuse of gifts, wallets, or payments.
• Attempt to hack, disrupt, or misuse the App.

4. Virtual Items and Wallet

LiveLuv provides virtual items (diamonds, gifts, memberships) that may be purchased or earned. These hold no real monetary value (except withdrawals allowed by LiveLuv). Purchases are final and non-refundable, unless required by law. Withdrawals require KYC verification.

5. Content Ownership & Rights

You retain ownership of your content. By uploading, you grant LiveLuv a worldwide, royalty-free, non-exclusive license to use, display, reproduce, and distribute your content for service purposes. You are responsible for your content.

6. Safety & Moderation

LiveLuv provides tools to block, report, or restrict other users. Reported content may be reviewed, and actions include warnings, suspensions, or bans. LiveLuv reserves the right to remove violating content.

7. Third-Party Services

The app may include services from third parties (payment providers, notifications, streaming technology). LiveLuv is not responsible for third-party actions, failures, or damages.

8. Termination of Account

We reserve the right to suspend or terminate accounts that violate these Terms, the Privacy Policy, engage in illegal/fraudulent activity, or misuse services. Termination may result in loss of access, virtual items, and wallet balance (if unlawfully obtained).

9. Limitation of Liability

LiveLuv is provided "as is" without warranties. We are not responsible for damages from user interactions, service interruptions, or unauthorized account access.

10. Changes to Terms

We may update Terms from time to time. You will be notified of significant changes. Continued use after updates means acceptance of revised Terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes fall under the jurisdiction of the courts of Madhya Pradesh, India.

12. Company Information & Contact

LiveLuv Private Limited